Services ordered for groups or individuals are confirmed after the payment of a 10% non-refundable deposit.
Full payment is required 30 days before the start of the tour. We reserve the right to cancel any reservations for which the total tour price has not been paid by the due date. No group nor individual shall be handled if by the start of the tour, the payment is not yet received

Any cancellation of reservations by tour operators or others must be made in writing and it involves the payment of charges that vary with the date of the cancellation:

-Between 60 and 31 days prior to arrival, 25% of total payment due.
-Between 30 days and 10 days prior to arrival, 50% of total payment due.
-Between 10 days and no show, no refund.

Should a tourist fail to join the tour, or join it after departure, or leave the tour prior to completion, or not consume certain services offered during the tour, no refund can be made.
All prices are provided on the basis of two persons sharing a room. Single supplements are billed for individuals wishing to occupy a room alone. Prices do not include meals or drinks of all sorts nor expenses of a general or personal nature such as telephone, laundry, extras, etc, and airport taxes (500 FCFA for each domestic flight and 10.000 FCFA for each international flight)
Passengers should make sure they have comprehensive insurance before arriving to destination. The same should include; cancellations, lost baggage, medical expenses, etc.

MIDDLE-AFRICA, its agents or servants shall not be held responsible for, and shall be exempt from liability in respect of any delay or change in any domestic or international flight, loss of baggage by any airline, loss of personal items during a tour, theft, damage, injury, accident, etc. The extra costs involved, for instance, collecting lost baggage at the airport and delivering to the tourist already undergoing a tour in a remote region is the passenger’s responsibility.

MIDDLE-AFRICA has the right at any time to alter an itinerary, accommodation, or restaurant due to unforeseen circumstances such as flight changes, weather, strikes, riots or interference in any manner.

Our responsibility is to make sure the passenger visits the sites or attractions booked for or accommodation in hotels with similar standards. Any extra costs involved due to these alterations are for account of the passenger.