Any cancellation of reservations by tour operators or others must be made in writing and it involves the payment of charges that vary with the date of the cancellation:
-Between 60 and 31 days prior to arrival, 25% of total payment due.
-Between 30 days and 10 days prior to arrival, 50% of total payment due.
-Between 10 days and no show, no refund.
MIDDLE-AFRICA, its agents or servants shall not be held responsible for, and shall be exempt from liability in respect of any delay or change in any domestic or international flight, loss of baggage by any airline, loss of personal items during a tour, theft, damage, injury, accident, etc. The extra costs involved, for instance, collecting lost baggage at the airport and delivering to the tourist already undergoing a tour in a remote region is the passenger’s responsibility.
MIDDLE-AFRICA has the right at any time to alter an itinerary, accommodation, or restaurant due to unforeseen circumstances such as flight changes, weather, strikes, riots or interference in any manner.
Our responsibility is to make sure the passenger visits the sites or attractions booked for or accommodation in hotels with similar standards. Any extra costs involved due to these alterations are for account of the passenger.